It is Psychiatric Alternatives and Wellness Center's ("PAWC" hereinafter, "us", "we", or "PAWC") policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.psychiatricalternatives.com ("Website"). We respect your privacy and are committed to protecting personally identifiable information and any health information you may provide through the Website.
We have adopted this Privacy Policy to explain:
This Privacy Policy applies only to information we collect through the Website and does not apply to information collected from other sources, including through your telehealth sessions or through our clinical services. This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website.
Some information submitted through this Website—such as through contact forms, scheduling tools, or secure patient intake—may constitute Protected Health Information ("PHI") under the federal Health Insurance Portability and Accountability Act ("HIPAA") and/or the California Confidentiality of Medical Information Act ("CMIA").
PAWC maintains administrative, technical, and physical safeguards to protect PHI as required by federal and California law. Any PHI collected, used, or disclosed through this Website or associated systems is handled in accordance with HIPAA, CMIA, and our Terms and Conditions.
If there is any conflict between this Website Privacy Policy and our HIPAA Notice of Privacy Practices, the Terms and Conditions controls.
Like most website operators, PAWC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting this information is to better understand how visitors use our Website.
PAWC also collects potentially personally-identifying information such as IP addresses for logged-in users or users leaving comments. PAWC discloses logged-in user and commenter IP addresses only under the same circumstances that we use and disclose personally-identifying information, as described below.
Certain visitors to the Website choose to interact with PAWC in ways that require us to gather personally-identifying information. The amount and type of information collected depends on the nature of the interaction (e.g., signing up for a newsletter or submitting a contact form).
If you voluntarily submit medical information through forms on our Website, such information may be considered PHI and treated accordingly under HIPAA and CMIA.
The security of your Personal Information and health information is important to us. While no method of transmission over the Internet or method of electronic storage is 100% secure, PAWC uses industry-standard administrative, technical, and physical safeguards to protect personal information and PHI consistent with HIPAA and CMIA.
Our Website may contain links to external sites not operated by us. We strongly advise you to review the Privacy Policy and Terms of any third-party site you visit. PAWC is not responsible for the content, privacy practices, or security of any external websites.
To enrich your online experience, PAWC uses cookies to provide analytics, remember your preferences, and improve site performance. We do not use cookies for advertising.
Strictly necessary cookies are always active. Optional cookies (analytics and Google reviews) load only after you accept them through our cookie banner, and you can decline or change your choice at any time. We also honor your browser's Global Privacy Control signal.
Under California law, cookies used for analytics may constitute "sharing" of personal information. You may opt out through your browser, our cookie banner, or via the "Do Not Sell or Share My Personal Information" mechanisms described below.
PAWC may collect and publish aggregated statistics about Website usage. PAWC does not disclose personally identifiable information or PHI in this process.
If you are a California resident, you have specific rights regarding your personal information under the CCPA and CPRA. These rights include:
PAWC does not sell personal information. PAWC may "share" personal information with service providers for analytics purposes as permitted by CPRA.
To submit a privacy request, you may contact us at:
admin@psychiatricalternatives.com or 415-237-0377.
We may collect the following categories of personal information through our Website:
Purposes of use include:
Although most changes are likely to be minor, PAWC may update this Privacy Policy from time to time at its sole discretion. PAWC encourages visitors to check this page frequently for changes. Your continued use of the Website after a change constitutes acceptance of the updated policy.
This Privacy Policy includes edits made for compliance with HIPAA, CMIA, CCPA, and CPRA. If you have any questions about this Privacy Policy, please contact us via email or telephone.